Frequently Asked Questions

you may be wondering about some things

Is there support for updates and troubleshooting?

Yes, we’ve got you covered! We provide training videos to help you update text and images. For any layout changes, we offer a minimal website maintenance package to provide ongoing support, ensuring everything continues to run smoothly.

How much time and involvement is required from me?

To ensure a smooth process, please submit your deliverables 48 hours before VIP Day. On the day itself, we’ll need you to be available online from 10 a.m. to 5 p.m. PHT for quick feedback as we move forward with your website.

What if the final product doesn’t meet my expectations?

We understand that this is a big investment for you. That’s why we work closely with you throughout the process, from reviewing your answers to sharing mood boards before we start. We’ll also gather feedback on each page to make sure the final website truly represents your brand and vision

I just need a logo. Can you help?

At this time, we don't offer individual logo designs. However, our Website in a Day package is ideal if you're looking for full brand guidance and a professional website all in one. It’s everything you need to make a great first impression!

Can the website be professional and high-quality in just one day?

Absolutely! With our streamlined process, we complete everything in just one day. To make sure we understand you and your brand fully, please complete the brand and design questionnaires 48 hours before VIP Day. This ensures we’re all set to create something that truly reflects your business.

Will my website look unique or like a template?

We start with a Celo Studio template, but rest assured, we personalize it to match your unique style and needs, so it will never feel generic.

Is there time for feedback and communication?

Yes, of course! We’ll schedule a one-hour call on VIP Day to go over your questionnaire responses and mood boards. During the day, we’ll also be in touch via WhatsApp for quick feedback to make sure everything aligns with your vision.

Do you only design in Showit?

Yes, we exclusively design in Showit because it’s a versatile and user-friendly platform, perfect for creative business owners like you who want a custom, easy-to-manage website.